Customer Reviews
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Potency is one of my favorite places to go. Pricing is always decent and I never have any issues with product. LOVE the staff, some of the best out there ❤️
Had a wonderful experience in potency today. Was first time getting pre-rolls, and got even more knowledge on what works best for someone who has a tolerance like me. Very knowledgeable employees, highly recommend this location.
This is my favorite dispensary in Pittsfield. I love their deli options and the staff are extremely friendly and it’s usually not that busy. This is one of the only dispensaries in Berkshire County that I now go to because I prefer their location prices and product.
I love Potency, its my favorite shop. I love the deals which might be the best in town. The staff are always welcoming and knowledgeable.
Customer service was awesome. Staff was very knowledgeable. The old dude at the front was very polite and they have everything in stock a stoner needs.
Very nice establishment! Great service and nice folks. Great selection of product as well
This was an AMAZING experience! Bob at the front door was so warm and welcoming and the bud tenders were just as amazing! VIBES ARE AMAZING!
Great atmosphere and wonderful customer help. Being a chemotherapy patient, your attendants have helped guide me to the right strains to help me with my seizures as well. I would recommend this dispensary to anyone who likes a friendly atmosphere. Thank you potency for your help
I recently branched out from my regular place and tried out Potency. I have been very impressed with their selection. I've tried things I've not seen at other dispensaries. The staff are extremely friendly and knowledgeable, and their shop is welcoming. You should try them out!!!
Friendly staff, good selection of products, and awesome prices. Always a positive experience
Recently started going to potency. I can say the staff are incredibly helpful and nice. Nice atmosphere and very good product. Can highly (hehe) recommend them.
I’ve been coming to potency’s bud dispensary for the past year after being in Pittsfield area they always have the best deals in the Berkshire the people are always down to earth and super helpful and the potency of the products are always on point
Met a rep at a local event and they convinced me to come by the store. Good prices and products. Will be back for more.
Always super helpful and happy people working here. Outstanding customer service!!!!! Great inventory and quality.
Always a great experience at Potency. I’m a big fan of the Deli style option and I always get the biggest nugs in my Half Oz!!
Great Vibes, Great Products!
Great Vibes, Great Products!
This place is a amazing! A great establishment with great staff!
Always satisfied with their product and customer service is a 1000!
Always satisfied with their product and customer service is a 1000!
3 stars for the good selection and prices, but my least favorite of the Berkshire dispensaries. Very small but looks are deceiving. Confusing parking... either that or im tired this morning.
Another annoying thing was that they sell cheap due to expiring product like honey in northampton so ask for the expiration date on your products if you get anything on sale.
Service was slow on a Wednesday morning.
Short of those complaints, it's still better than any dispensary in Connecticut. Ill come here if the closer dispos don't have what I want.
Another annoying thing was that they sell cheap due to expiring product like honey in northampton so ask for the expiration date on your products if you get anything on sale.
Service was slow on a Wednesday morning.
Short of those complaints, it's still better than any dispensary in Connecticut. Ill come here if the closer dispos don't have what I want.
Great place, customer service is absolutely amazing. The manager is spot on.
The prices are great !!
Keep up the great work 👍
See you guys soon
Thanks,Jocelyn
The prices are great !!
Keep up the great work 👍
See you guys soon
Thanks,Jocelyn
Not only do they have the best products but everyone who works here is so kind and always happy! 10/10 experience everytime
Always great customer service. Wide variety of new strains always in stock and rotation as well as my favs and the classics. Staff picks and recommendations are always on point. Prices are matched with other companies in the area. Definitely top 3 of my go to dispensaries.
Love this place! From the gentleman that takes your I.D. at the door to the staff inside the store. This is such a chill, warm place! Everyone is sweet and helpful! Highly recommended!
I go to Potency frequently. I feel like out of all the dispensaries I’ve been to in that area Potency is always consistent with the quality and best prices out of all other dispos. I drive here from Albany where there are dispos a plenty. If I’m gonna buy cannabis I want to trust where it’s coming from but also be able to afford it which around me is hard. So I make the drive out to the common wealth state and when I do I always go to Potency. hands down best dispo in the area. I been to all of em lol.
Ok so you know how Break my Heart by Dua Lipa is like, the most fire song of all time? This place has that vibe. Does that make sense? No? Why? Because I'm baked.
This place really is the best. Everybody is friendly. Super chill. It's like their mission is to get you on the same level. Free stickers. 400/10
This place really is the best. Everybody is friendly. Super chill. It's like their mission is to get you on the same level. Free stickers. 400/10
High grade and good quality product. Definitely recommend it to people out there looking for a recreational dispensary in the area!!!! Need a valid id/license to enter. But prices are that bad at all and it’s right in Mass. Good S#&@ if I must say
I absolutely love the staff here. I was new in town, and Bob and Paige made me feel very welcome. I will not shop anywhere else, plus all the girls are cute
Potency has a wide selection to choose from. The budkeeper knew her stuff and was very courteous and easy to work with. Great service. Celebrating 4/20 with all like mined or simply all cannabis lovers.
Had a pre-roll that I’ve never tried before, it was fantastic going back tomorrow and grabbing up a few more of those bad boys💜🥳🕉️
Had a pre-roll that I’ve never tried before, it was fantastic going back tomorrow and grabbing up a few more of those bad boys💜🥳🕉️
Very friendly service. Nice n clean. Great prices and the products I've had thus far have all been great.. thank you 4 ur services
Great people, great store and atmosphere. I would recommend everyone come here
Amazing service and actually well kept concentrates and amazing price points my main store !!!
Great customer service and really good products and prices highly recommend
The staff is friendly , and great quality flower! I strongly recommend!
I love this place I get great deals on flower, and the editable is my favorite awesome prices for them. I told my brother about potency and the prices he couldn't believe it. Now my brother also buys flower when he comes into town. Great customer service they rock,Highly recommend going 🥰😍.
Their customer service is seriously the best. I had one issue with a half oz of some 24% pre-ground as far as taste. And they not only replaced it with a more expensive kind that was 33% but also gave me a full refund! That was a total G move on their part.
YOU GUYS ARE THE BEST!!! I travel 3 hours from Long Island to Pittsfield because N.Y dropped the ball when it comes to weed. High prices, few dispensaries and inferior product
Even though I have to pay toll and gas it's still cheaper to do the trip.
Potency is my go to place.The brands, strains and prices, you offer are great and the customer service cordial and professional. Thanks and keep up the good work.
Even though I have to pay toll and gas it's still cheaper to do the trip.
Potency is my go to place.The brands, strains and prices, you offer are great and the customer service cordial and professional. Thanks and keep up the good work.
What a great store and staff one of the few places that had a deli style selection that you can buy from a gram to ounce the staff were incredible. I found one of the products that I purchase had a little issue, but they were glad to take it back without any hassle. I will definitely be going back there.
fantastic staff and the boss is really cool too lol. I only shop at POTENCY now after visiting several other dispensary. Every visit at POTENCY has been very friendly and very quick and the staff takes the time with each customer to make sure they are buying what they are looking for. POTENCY always carries very high-quality products which are priced reasonably with a good number of specials at low prices. Their deli-style flower is always fresh and lovely. POTENCY is really worth a try.
